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Terms of Service
3. Terms of Service
Last Updated: February 25, 2026
OVERVIEW
This website is operated by Stone & Flame. By accessing our Services or purchasing our products, you agree to be bound by the following Terms of Service.
SECTION 1 - AGE & ELIGIBILITY
By using this site, you represent that you are at least 18 years of age or have the permission of a legal guardian.
SECTION 2 - PRODUCT CHARACTERISTICS & USE
• Natural Variations: Our products are handcrafted from 100% solid organic timber. Slight variations in grain, colour, and texture are natural characteristics of heirloom wood, not defects.
• Safety & Heat: While teak is naturally heat-resistant, it is an organic material. Do not leave utensils in contact with direct open flames. Wood is combustible; Stone & Flame is not liable for damage or injury resulting from the ignition of utensils due to improper supervision or placement near heat sources.
SECTION 3 - INTELLECTUAL PROPERTY
All designs, branding, and content are owned by Stone & Flame and protected by Australian copyright and trademark laws. Unauthorised reproduction is prohibited.
SECTION 4 - SHIPPING & RISK OF LOSS
• Processing: Orders are processed within 1–2 business days. Delivery estimates are not guarantees.
• Transfer of Risk: Risk of loss passes to you upon our delivery to the carrier. Stone & Flame is not responsible for "porch piracy" or theft once a package is marked as "Delivered" by the carrier.
SECTION 5 - DIGITAL CONTENT & RECIPES
All recipes provided in our digital e-books are for informational purposes. Stone & Flame does not guarantee culinary results and is not liable for allergic reactions. It is the user’s responsibility to ensure ingredients meet their dietary safety needs.
SECTION 6 - LIMITATION OF LIABILITY
To the fullest extent provided by Australian law, Stone & Flame shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products beyond the purchase price of the goods.
SECTION 7 - GOVERNING LAW
These Terms are governed by the laws of Australia. Any disputes shall be resolved in the courts of the jurisdiction where Stone & Flame is headquartered.
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